Customer support

Answering your customer’s questions quickly and neatly

Customer support

Every day we receive e-mails and phone calls from customers who have questions about a transaction or payment.

Customer inquiries

To answer all these questions properly and in time, we have set up a special customer support department. Customers can contact us by filling in the information request form or by giving us a call. This way we can provide your customers with the requested information within an hour. Answering a question or inquiry will take no longer than one working day.

According to the procedure, we will first try to bring your customer into contact with your webshop. If possible, we will answer questions about the status of a payment.

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Availability

The customer support feature is a standard feature in every package.

Costs

Providing support to your customer is a PAY service that is free of charge.

Read more about our packages or register directly.

xs Pioneer Available
xs Professional Available
xs Business Available
xs Corporate Available

More features

Payment links
Payment links

Generate and send dynamic payment links

Start immediately
Start immediately

Collect payments immediately after registration

Payment screens
Payment screens

Responsive payment menus, available in various languages

Search and find
Search and find

Find your transactions within seconds

We are more than happy to help you!

Contact us, it’s quick and easy
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