When a bank has a success rate that is lower than 25%, we assume that it is not or insufficiently available. That’s when the iDEAL back-up plan comes into action.

The payment page of one of the bank that are affiliated with iDEAL will be automatically be replaced with a PAY. information page. The page gives customers three options to choose from:

1. Pay afterwards with an invoice (via Billink)
   Before the information screen is shown, Billink verifies whether your customer passes the acceptance check and whether the purchased goods can and may be paid. Only if this is the case, the choice 'pay afterwards with an invoice' is displayed.
2. 2. Save your order & e-mail the payment link (PayItLater)
   This e-mail will be sent automatically as soon as the customer's bank and its payment systems are available again. The customer can then complete the payment with only one click on the button.
3. Choose another payment option
   Your customer will be redirected to the webshop to choose another payment method as offered in your webshop.

As a merchant, you can determine which option you want to display as an alternative payment method. You can do this in your Admin Panel.