Search and find

Thanks to our extensive server capacity and our advanced search engine, we provide our customers with a search functionality within the Admin Panel. You can find transactions quickly and easily in the dashboard and the transaction overview.

Is a customer contacting you about an order? Thanks to our super-fast search functionality, you can quickly find the corresponding transaction with all customer and product details. You can also help your customer to refund their transaction back to you quickly and efficiently.

Transaction overview

Within the transaction overview on the Manage/Transactions tab, there are almost identical options, This allows you to quickly find the desired transaction. On top of that, it is also possible to perform AND/OR combination searches.

An example

You are looking for a payment via Bancontact or creditcard made by someone with a Gmail e-mail address. In the search bar you choose the following option: Payment profile equal to Bancontact.

With the green plus symbol you can create a new search line where you choose "Payment Profile equal to Visa / Mastercard". On the next line you choose e-mail addresses that contain a Gmail e-mail. If desired, you can endlessly add operators to make the search as comprehensive as possible.