99.99% uptime guarantee

SLA for paid packages

99.99% uptime guarantee

To ensure that we can process tens of thousands of payments ''hassle-free'' every day, we need stable systems that are available 24/7 and 365 days per year. Due to our technology and efforts, we have managed to maintain an uptime of 99.99% over the past 5 years.

Our systems are redundant. This means that, when a problem occurs on a network, we can switch to a backup network immediately. This way, we can guarantee an uptime of 99.99% to our merchants. This ''Service Level Agreement'' applies to the ''General Terms and Conditions'' and is available for merchants who purchase a paid package.

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Availability

The 99.99% uptime guarantee under the ''Service Level Agreement'' is a standard feature in every package.

Costs

No extra fee is charged for the use of the 99.99% uptime guarantee feature.

Read more about our packages or register directly.

xs Pioneer Not available
xs Professional Available
xs Business Available
xs Corporate Available

More features

Payment links
Payment links

Generate and send dynamic payment links

Support
Support

Professional support via chat, phone and email

Exchange logs
Exchange logs

Every transaction request shown in your exchange log overview

Two-way processing
Two-way processing

We report the transaction until your system has confirmed

We are more than happy to help you!

Contact us, it’s quick and easy
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