99.99% uptime guarantee

SLA for paid packages

99.99% uptime guarantee

To ensure that we can process tens of thousands of payments ''hassle-free'' every day, we need stable systems that are available 24/7 and 365 days per year. Due to our technology and efforts, we have managed to maintain an uptime of 99.99% over the past 5 years.

Our systems are redundant. This means that, when a problem occurs on a network, we can switch to a backup network immediately. This way, we can guarantee an uptime of 99.99% to our merchants. This ''Service Level Agreement'' applies to the ''General Terms and Conditions'' and is available for merchants who purchase a paid package.

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Availability

The 99.99% uptime guarantee under the ''Service Level Agreement'' is a standard feature in every package.

Costs

No extra fee is charged for the use of the 99.99% uptime guarantee feature.

Read more about our packages or register directly.

xs Pioneer Not available
xs Professional Available
xs Business Available
xs Corporate Available

More features

iDEAL back-up plan
iDEAL back-up plan

An alternative payment method in the event of an iDEAL malfunction

Paperwork in order
Paperwork in order

PCI-DSS, Currency certification, ACM registration, DNB permit

Dashboard
Dashboard

Easy-to-understand overview of statistical information

Recurring payments
Recurring payments

Repeated payments via creditcard and direct debit

We are more than happy to help you!

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