99.99% uptime guarantee
To ensure that we can process tens of thousands of payments ''hassle-free'' every day, we need stable systems that are available 24/7 and 365 days per year. Due to our technology and efforts, we have managed to maintain an uptime of 99.99% over the past 5 years.
Our systems are redundant. This means that, when a problem occurs on a network, we can switch to a backup network immediately. This way, we can guarantee an uptime of 99.99% to our merchants. This ''Service Level Agreement'' applies to the ''General Terms and Conditions'' and is available for merchants who purchase a paid package.