24/7 breakdown service

Experiencing a malfunction? You can call us anytime

24/7 breakdown service

For urgent questions or when you are experiencing a malfunction, you can contact our breakdown service. The telephone number is available 24 per day. PAY. is also available on weekends, at night and during public holidays!

The service number can be found in the Admin Panel. Only PAY. merchants can contact this telephone number.

Do you have less urgent questions? You can reach us during office hours with the help of our live support chat or by dialing the following telephone number: +31 (0)88 88 666 22. We can also answer your questions via e-mail.

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Availability

The 24/7 breakdown service is a standard feature in every package.

Costs

No extra fee is charged for the use of the breakdown service feature.

Read more about our packages or register directly.

xs Pioneer Available
xs Professional Available
xs Business Available
xs Corporate Available

More features

iDEAL back-up plan
iDEAL back-up plan

An alternative payment method in the event of an iDEAL malfunction

Second chance
Second chance

E-mail a payment link for unfinished payments

Smartphone app
Smartphone app

The PAY. app is available for Android and iOS

24/7 breakdown service
24/7 breakdown service

Experiencing a malfunction? You can call us anytime

We are more than happy to help you!

Contact us, it’s quick and easy
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