24/7 breakdown service

Experiencing a malfunction? You can call us anytime

24/7 breakdown service

For urgent questions or when you are experiencing a malfunction, you can contact our breakdown service. The telephone number is available 24 per day. PAY. is also available on weekends, at night and during public holidays!

The service number can be found in the Admin Panel. Only PAY. merchants can contact this telephone number.

Do you have less urgent questions? You can reach us during office hours with the help of our live support chat or by dialing the following telephone number: +31 (0)88 88 666 22. We can also answer your questions via e-mail.

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Availability

The 24/7 breakdown service is a standard feature in every package.

Costs

No extra fee is charged for the use of the breakdown service feature.

Read more about our packages or register directly.

xs Pioneer Available
xs Professional Available
xs Business Available
xs Corporate Available

More features

Paperwork in order
Paperwork in order

PCI-DSS, Currency certification, ACM registration, DNB permit

Match request
Match request

Link transactions with incorrect payment references

Support
Support

Professional support via chat, phone and email

Start immediately
Start immediately

Collect payments immediately after registration

We are more than happy to help you!

Contact us, it’s quick and easy
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