About us

Certifications and permits.

Pay. holds all relevant certifications and licenses in Europe.Your business is in trusted hands. You can rely on that.

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Regulated payment institution

Pay. is a regulated payment institution and is registered with the Dutch Central Bank.

A payment institution provides payment services, such as enabling money transfers and direct debits. All Dutch payment institutions must be officially registered in the DNB's register of payment institutions. Pay. can of course also be found there.



Certifications.

Pay. has all the necessary certifications related to the secure handling of payment data and consumer data.

PCI-DSS
Pay. is PCI-DSS certified. The Payment Card Industry Data Security Standard (PCI-DSS) is a security standard for organizations that store and process cardholder data. The purpose of the certification is to protect data, limit fraud and reduce the risk of a data breach.

GDPR
Pay. meets all requirements regarding the safe handling of data. Data is stored on Dutch data centers. We only collect data that we need for processing payments. For more details see our privacy statement

ISAE 3402
Pay. is ISAE 3402-certified. The International Standard for Assurance Engagements (ISAE 3402) statement reports annually on the reliability of the payment processing process by an independent IT auditor. This audit ensures that we meet the highest international standards in risk management and internal control.

ISO 27001:2022
Pay. is NEN-EN-ISO/IEC 27001:2022 certified. The NEN-EN-ISO/IEC 27001:2022 is an internationally recognized standard for information security management. This standard sets specific requirements for establishing, implementing, executing, controlling, assessing, maintaining and improving a documented Information Security Management System (ISMS) within the context of the organization.

The purpose of this certification is to protect confidential data, ensure the integrity of corporate data and guarantee the availability of IT services. It also helps us comply with legal and regulatory requirements and take a proactive approach to managing information security risks.

At Pay. we are committed to ensuring the security and privacy of our customer data. With the NEN-EN-ISO/IEC 27001:2022 certification, we underscore our commitment to implement and maintain best practices in information security. This helps us limit fraud, reduce the risk of a data breach and ensure the security of our services.

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Pay. is both acquirer and processor.

Pay. has an acquirers license for iDEAL, Bancontact, American Express, Mastercard and Visa. This license enables Pay. to manage cash flows from the aforementioned card networks without the intervention of third parties. The advantage: a reliable, efficient and stable payment process.

Principal Member of Mastercard and Visa

As a financial institution and acquirer, Pay. is one of the principal members of the card networks. Principal members are responsible for contacting Mastercard and Visa directly regarding transactions and monitoring/verifying proper processing.

Every year, an external party conducts audits of Pay. This ensures that we meet the latest requirements and regulations.

Our organization, the security of our systems and procedures and finances are audited annually. In this way we guarantee that our systems and operations meet the latest (technological) requirements and national plus international regulations.

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