With direct debit as a payment method, amounts are directly debited from your customer's bank account. Via PAY. you can quickly, easily and with low transaction costs collect both continuous and one-off direct debit payments in your webshop via SEPA.
With a payment via direct debit you can easily collect recurring payments from your customers. For this you need an official authorization from your customer and a signed mandate that gives permission to collect amounts from your customer's bank account. When the mandate is signed, payments can be collected.
Automatic direct debit refund
Just like our other payment methods, SEPA direct debit is easy to offer and integrate in your webshop. When you offer this payment method, keep in mind that your customer can reverse a transaction with direct debit via the bank by means of a reversal booking. The consumer can always cancel a transaction with or without a written signature. This is possible 56 calendar days after the transaction. In addition to a reversal booking, the Notification of Incorrect Incasso (also known as MOI) is another risk of the direct debit payment method. Click here to read more about MOI, refunds via direct debit, any costs and how to request this payment method for your webshop.
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Pioneer | Not available |
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Professional | Full service |
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Business | Full service |
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Corporate | Full service |
