Your rights concerning payments in Europe
EU P2D2 Rights
Your rights concerning payments in Europe
EU rules mean your electronic payments are becoming cheaper, easier and safer. Here’s how:
These rights are thanks to the EU’s revised Payment Services Directive (PSD2), Payment Accounts Directive and other EU legislation, which aim to bring you safer, more convenient payments.
Learn more about your rights here: https://europa.eu/!rh44HJ
Every consumer legally residing in the EU has the right to at least a basic payment account free of charge or for a reasonable fee. (i.e. one that comes with a debit card, covers cash withdrawals, safekeeping of funds, and making and receiving payments).
EU rules ensure that your electronic payments go smoothly. But if there is a problem, your bank or other payment service providers must respond to complaints within 15 business days. If you are still not satisfied, you can bring your case to the national competent authority.
More information can be found here: https://europa.eu/!Bn34nv
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