The financial management of associations can be quite a chore. Fortunately, there are innovative solutions that make this much easier. ClubCollect, a customer of Pay. and partner of the month, is one such solution. For almost 10 years, ClubCollect has been automating all kinds of financial association matters such as membership administration, membership fee collection, ticket sales and sponsor invoicing using their revenue management software. And thanks to the cooperation with Pay. ClubCollect now offers a wide range of popular and secure online payments and payment methods to the members of associations.
ClubCollect in brief.
- Sector: SaaS / FinTech
- Founded in: 2013
- Number of employees: 15
- Payment methods offered: 7
- Numbers of transactions/turnover: 1.1M+ transactions / €100M+ in 2022
- Active markets: 20+
- Number of customers: 1,700 / 4,100 active users and 1M+ members
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Associations struggle with complex financial processes.
Financial management of associations is challenging. Associations often have diverse revenue sources, must be accountable, and have to deal with legal requirements and complex expenses. These issues require specific knowledge, while the work is often done manually by volunteers who do not always have the necessary accounting and financial skills. This can lead to inefficient financial records, delays in payments, insufficient oversight for board members and incomplete reporting to members and other stakeholders.
This can be done better, thought ClubCollect. "With fewer volunteers and more members, the workload to keep an association running is getting bigger and bigger. And into that gap we actually jumped as ClubCollect. We started very small, with a very substantial system. We put that away for a few users. And that has actually grown more and more over the years," says Glenn Sijm, Sales & Marketing Lead at ClubCollect.
ClubCollect offers the all-in-one solution for worry-free membership and revenue management.
ClubCollect offers associations the all-in-one solution for streamlining and automating financial processes and payments. For example, the digital invoicing of ClubCollect and Pay. makes it possible to automatically and quickly send invoices and payment reminders to members, enabling dues to be collected up to twice as fast.
Contributions are paid faster, because members of an association can fulfill their financial obligations in a way that fits their budget. In addition, Pay. offers the possibility to collect contributions via SEPA Direct Debit (or direct debit), and that these can be set flexibly in terms of date. BIjjvoorbeeld on a day when a member receives salary. "This functionality is unique to Pay. And our customers and their members benefit tremendously from it," says Philip Poots, CTO of ClubCollect.
In addition, ClubCollect offers the possibility to make payment arrangements. Thanks to the extensive reporting and analysis of financial data, ClubCollect also offers board members a better insight into the financial situation of the association and makes it easier to report on financial matters.
Because everything is in one system via ClubCollect and Pay. it creates overview and continuity within the association. Glenn explains: 'In an association, everyone decides for themselves how they perform their tasks. This often creates islands, even within the board. Suppose someone leaves - then you have quite a problem with that as an association. ClubCollect solves that problem: one system, one supplier - for everything. That's how we guarantee continuity."
Board members focus again on what really matters: the association, thanks to ClubCollect and Pay.
"ClubCollect takes the financial tasks out of the hands of associations and clubs. Because we believe that every association or club should be able to focus on what really matters: their members and the activities they organize," says Glenn. Together, ClubCollect and Pay. ensure satisfied board members and members, a stable cash flow and improved financial health - indispensable conditions for success.
The benefits of ClubCollect and Pay. for associations:
- Time savings: Board members save significant time on administrative tasks thanks to ClubCollect and Pay. allowing them to concentrate on other important aspects of the association.
- Increased satisfaction: The interfaces of ClubCollect, Pay. Admin and the transparency of both platforms are more user-friendly.
- Improved cash flow: A wide range of payment methods, fast payments and payment arrangement options have provided more stable cash flow and financial health for associations.
Together focused on the best solutions for our customers.
"We had been looking for some time for a reliable Payment Service Provider to improve our payment process. And that's how we ended up with Pay. The integration with Pay. went flawlessly and our customers are very happy with the wide range of popular and secure payment methods we can offer thanks to Pay." says Philip Poots, CTO of ClubCollect.
