At the heart of every hospitality experience is the joy of carefree enjoyment. With this as their compass, Leqqr has developed a self-service ordering system for the hospitality industry. Staff thus have the space to focus on what really matters: creating unforgettable experiences for their guests. The result is a more efficient business and more satisfied customers. "This is not just a new way to order and pay; this is the future of the hospitality industry," says Arjan Zwarteveen, CEO of Leqqr.
Smart ordering systems for the hospitality industry.
With smart ordering systems for the hospitality industry, Leqqr serves two types of customers with equal finesse: quick-service restaurants and the corporate market. The system relieves staff of ordering and payment processes, allowing them to focus fully on other tasks, such as meal preparation. In addition to business efficiency, Leqqr also has a positive impact on customer satisfaction. In fact, with the self-service kiosks, guests order easier and faster, and wait less time for their order.
Leqqr offers different packages, such as the Standard and the Pro. "The hospitality industry currently has less to spend. That is why the StarterKit, consisting of a self-service kiosk, receipt printer and payment terminal via Pay. is currently the most commonly used solution," Arjan said. With a customer base of some 100 hospitality businesses and 500,000 transactions in the past year, Leqqr has quickly gained an important position in the market.
Figures endorse the magic of Leqqr.
The impact of Leqqr is considerable. Hospitality companies sometimes gain up to +20% in speed. Moreover, personnel costs are reduced by up to -50%. And Leqqr's self-service kiosks promote upsell. Gabrielle Leeuwenburg, Partner Manager at Pay. (the payment force behind the Leqqr solution), explains, "Imagine looking at your order on a kiosk, and there's a suggestion for a delicious donut for just an extra euro. The temptation is almost irresistible, right? As a result, hospitality businesses using Leqqr's kiosks are seeing, on average, a 30% increase in sales."
The benefits of Leqqr at a glance.
-Sales increase. Average sales increase of 30% due to effective upselling through the kiosk.
-Speed gain . Orders are processed up to 20% faster.
-Efficient staff deployment. Helps solve staff shortages by deploying employees more efficiently, resulting in -50% lower personnel costs.
-Improved customer satisfaction. Speeds up and facilitates the ordering and payment process, leading to a better customer experience.
-Flexibility . Easy expansion of the system as the business grows.
-User-friendly dashboard. One integrated system to see transactions, schedule pay-outs and track business growth.
One system, many benefits.
The simplicity of the Leqqr system is why it is so attractive to hospitality entrepreneurs. The standard setup can be ordered online and is easy to install. It can be expanded with more hardware and software as a business grows. "In addition, it is an effective solution to address staff shortages because it allows employees to make better use of their time," Arjan adds. "Need another kiosk? Additional hardware and software is ordered in no time, combined with payment terminals through Pay.'s new hardware store. You get those the very next day."
Avoid fragmentation by multiple PSPs.
"To make a partnership successful, partners have to find each other," is how Arjan sums up the partnership between Leqqr and Pay. He adds enthusiastically, "And all our online and in-store payment moments we want to fill with Pay."
