During public holidays, adjusted opening hours apply for our support team, and payouts may be processed on different days. Below, you can read what this means for you.
In the table below, you will find an overview of our support availability per public holiday and whether payouts will be processed on that day. This way, you know exactly what to expect.
| Date | Public holiday | Support | Payouts |
|---|---|---|---|
| Friday, April 3, 2026 | Good Friday | Regular opening hours | No payouts |
| Monday, April 6, 2026 | Easter Monday | Closed | No payouts |
| Monday, April 27, 2026 | King's Day | Limited availability | Regular payouts |
| Friday, May 1, 2026 | Labour Day | Regular business hours | No payouts |
| Tuesday, May 5, 2026 | Liberation Day | Regular opening hours | No payouts |
| Thursday, May 14, 2026 | Ascension Day | Closed | Regular payouts |
| Monday, May 25, 2026 | Whit Monday | Closed | Regular payouts |
| Friday, December 25, 2026 | Christmas Day | Closed | No payouts |
| Saturday, December 26, 2026 | Boxing Day | Closed | No payouts |
| Thursday, December 31, 2026 | New Year's Eve | Until 16:00 | Regular payouts |
| Friday, January 1, 2027 | New Year's Day | Closed | No payouts |
On holidays, our regular support is not available. For emergencies, our emergency service is of course available.
On New Year's Eve, our support is available until 16:00.
No payouts are made on (European) holidays. Does your payout moment fall on a holiday? Then we will process it on the next business day.
Payouts can be received via Pay. on any day of the year, unless otherwise communicated.
No payouts are processed on public holidays.
If a payout falls on a holiday, it will be processed on the next business day.
During holidays our regular support is not available or limited.
For emergencies, our emergency support service remains available at all times.
