Partner case SW-Retail: automation software package for web shops

Partner case SW-Retail: automation software package for web shops

SW-Retail is an all-in-one omnichannel automation software package that allows you to automate various processes of your (web) shop. And all in one system! Owner Gerben Scherphof about SW-Retail:''We noticed that many entrepreneurs were using different separate POS and webshop systems provided by multiple suppliers.''

Logo SW-Retail

To unburden entrepreneurs and offer them a total solution, SW-Retail introduced the omnichannel software package in 2006. Gerben:''As an entrepreneur, you are constantly working on your (web) shop. Sometimes you have to dive into parts you don't understand. And that is precisely why SW-Retail exists. We bring all the components of a webshop and physical store together in one system: from purchasing and sales to logistics.

 

All-in-one, flexible and multi-purpose

SW-Retail has years of experience in the retail industry. At first, the platform specialized in POS software for clothing and shoe stores, but nowadays our omnichannel systemcan be used forevery industry. We have grown and we have expanded our services. Now franchises, multistore stores and wholesalers also use our flexible system'' says Gerben.

 

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With SW-Retail's software, entrepreneurs can independently and effectively manage business processes in the cloud and from a single system. This prevents mistakes, saves time and allows you to focus completely on your business. In addition, SW-Retail knows better than anyone else that every company or industry has different needs and challenges. Gerben:"We have developed specific solutions for every company. Whether you are a starter, have several branches or are an established company wanting to take the next step, our solutions are scalable and flexible, allowing you to build and invest at your own pace.''

Pay. offers the complete package. What’s great about Pay. is that, just like SW-Retail, they essentially provide the same type of service. Pay. delivers an all-in-one omnichannel solution, but for payments. With Pay., you can simply turn payment methods on or off; it’s that easy. What you see is what you get, which makes Pay.’s service so straightforward and makes them a great partner to work with.
Gerben Scherphof
Eigenaar SW-Retail

The same principle, a different sector

When you enter the world of e-commerce as an entrepreneur, a lot comes your way. Besides defining (marketing) strategies, your website needs to function properly on both the front and back end. Your bookkeeping must be in order, and your product pages need to be easily found by search engines. And what about your ordering and payment process? Is it clear, efficient, and secure? Ideally, you want an omnichannel solution that covers all of these (web)shop components. “If your (web)shop isn’t set up properly or doesn’t function as it should, the payment part is usually one of the first things that needs to work,” Gerben explains.

Before SW-Retail partnered with Pay., the company worked with multiple suppliers that facilitated payments. This resulted in various integrations, each with its own capabilities and issues. Gerben says: “To put it mildly, it was very time-consuming. We had different suppliers for different payment methods. That’s why we started looking for one provider for both online and offline payments—one that also offers multiple payment methods and solutions such as refund PIN transactions, universal payment terminals, and gift cards. And that’s how we ended up with Pay. A party that also offers a single omnichannel solution, but in a different world: the world of payments.”

 

The only way is… Pay.

The integration between Pay. and SW-Retail is a powerful, stable, and fast all-in-one solution for businesses. With this integration, you have omnichannel automation software at your disposal, combined with an omnichannel Payment Service Provider that facilitates payments in your (web)shop seamlessly and smoothly. “What more could you want?” Gerben laughs. “What’s great about Pay. is that they offer a single point of contact, one platform, and one solution. On top of that, the implementation process is incredibly quick. Customers using the integration only need to enter a few tokens and they’re good to go. Pay. is already integrated as standard into our software. Nearly all payment methods and integrations are fully supported by our platform.”

 

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Another additional benefit Gerben mentions relates to connecting payment terminals. Entrepreneurs often experience this as a lengthy process, with many Payment Service Providers having lead times of at least six weeks. “But with Pay., connecting payment terminals is arranged within a single day! No other payment provider can match that. People often say ‘the only way is up,’ but in this case, it’s more like ‘the only way is Pay.’”

 

“In my network, I can’t recommend Pay. often enough: become a Pay. customer! During the implementation process, you can manage everything yourself, from plugins and integrations to payment methods. And everything works perfectly right away!”
Gerben Scherphof
Eigenaar SW-Retail

(Omnichannel) responding to payment trends

Whether you run a physical store, a webshop, or both as an omnichannel business, SW-Retail offers solutions for every type of company. The software is designed so you can easily add cash registers or stores. In addition, it includes various industry-specific features, allowing you to get started right away with omnichannel automation software.

 

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But that’s not all. According to SW-Retail, many more opportunities lie ahead in the future. Online and offline channels are becoming increasingly connected and intertwined. Gerben explains: “You can see this happening in real time. Nowadays, businesses don’t just have a physical store, but also a fully operational webshop. Technology continues to evolve, leading to sales channels that increasingly need to be managed from one central location. And don’t forget about (emerging) payment trends such as contactless payments! At SW-Retail, we’re eager to work with Pay. to offer more payment methods through our system that respond to these trends, such as payments via QR codes.”

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Partner of the Month

In the Partner of the Month feature, Pay. highlights one partner every month. We do this by showcasing collaborations that may not seem obvious at first glance. And that’s the case with payments: it’s a world that extends far beyond the financial sector. Would you like to become Partner of the Month as well? Get in touch with us via marketing@pay.nl.